Q&A

FAQ

Answering various questions from customers

To ensure that first-time customers can use the salon with peace of mind, we introduce various questions that customers have and provide detailed explanations of basic information such as treatment content, fee structure, and cancellation policy. In addition, we strive to resolve any concerns you may have before visiting the salon by providing specific advice on care before and after treatment and on using the salon, and we have enriched the information to support a more comfortable salon experience.

Q Can I use anything other than cash?
A

Visa, Mastercard, JCB, American Express, Diners Club, UnionPay, Discover, au PAY, LINE Pay, Rakuten Pay, transportation IC cards, QUICPay, and nanaco are all accepted.

Q Is there parking available?
A

Please use the paid parking lot nearby.

Q Is it okay to attend with children?
A

There is no problem.

Q How many minutes early should I arrive on the day?
A

To ensure a smooth service, please arrive 15 minutes before your reservation.

Q Can men also receive the treatment?
A

We provide treatments to couples who are introduced by other customers, but we do not accept new male clients.

Q How do I cancel my reservation?
A

Please contact us at least one day in advance.

Q Is there anything I need to prepare on the day?
A

If you are receiving hair removal treatment, please take care of yourself beforehand.

*Shaving fees may be charged separately.

Q Can I have treatment during pregnancy?
A

We do not offer treatments to pregnant customers.